Version 2026-10-09 - the string recorded against an account when somebody agrees to this document.
VAMP is made and operated by VAMP Technologies Inc., a Pennsylvania corporation, 502 W 7th St, Ste 100, Erie, PA 16502, USA. In these terms, "we", "us" and "our" mean VAMP Technologies Inc. "You" means the person or company using VAMP.
VAMP has two halves and both are covered here:
Three documents make up the agreement: these Terms, the Acceptable Use Policy, and the Privacy Policy, which explains what personal information we handle and why.
The desktop app and the online service both ask you to tick a box agreeing to these Terms and the Acceptable Use Policy before you can use them. Ticking it is how you accept. Nothing in VAMP works until you have.
If you don't agree, don't use VAMP. If you're agreeing on behalf of a company, you're confirming you're allowed to bind that company, and "you" means the company.
You must be at least 18 years old to use VAMP.
You must also follow the Acceptable Use Policy, which is part of this agreement. It is short and it is the part that matters most. Breaking it is the fastest way to lose your account.
VAMP is new and changes often. That means, plainly:
Back up your own work. VAMP is designed so your originals never move and never change, and cataloging a drive doesn't alter a file on it. Copying, verifying and offloading make new copies; they don't touch the source. That is how VAMP is built, not a warranty. A catalog, a database, a transcript, a copy or a published catalog can still be lost to a bug, a crash, or a disk that dies. VAMP is not a backup, and it is not a substitute for one. Check that a copy is complete before you erase or reuse the card or drive it came from.
No warranty. The service and the software are provided "as is" and "as available", without warranty of any kind, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that VAMP will be uninterrupted, timely, secure, error-free, or that any data, catalog, copy, verification, transcript, preview, AI result or delivered file will be accurate, complete, or preserved. Some jurisdictions don't allow the exclusion of implied warranties, so parts of this may not apply to you.
The desktop app. We grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable license to install and run the VAMP desktop app on computers you control, for your own business or personal purposes. It is free, and it does not need an account. It continues if you close your VAMP account. It ends only if we terminate it because you broke Section 4.1 or the Acceptable Use Policy (Section 9).
The online service. While your account is open and you're following these terms, you may use the online service and the features of your plan.
That's the whole grant. VAMP is licensed, not sold. We keep all rights we haven't explicitly given you here, including every intellectual property right in the software, the site, the interface, the name, and the look of it. The LICENSE file that ships with the software says the same thing in shorter form; if it and these terms ever conflict, these terms control.
Updates. The desktop app checks our servers for new versions and tells you when one is available. It installs an update only when you choose to. Updates may add, change or remove features. We may stop supporting old versions, and the online service may stop working with a version that is too old to talk to it safely.
Other people's software. VAMP includes open-source components - among them FFmpeg, licensed under the GNU Lesser General Public License - that are licensed to you under their own licenses, not these terms. Nothing here limits your rights under those licenses. The list and the license texts ship with the app, in its legal folder.
You may not:
You own your content. Your footage, audio, catalogs, transcripts, tags, names, file names, notes and everything else you bring to VAMP or make with it ("Your Content") stays yours. Nothing here transfers ownership of any of it to us, and nothing here gives us the right to use it in marketing, demonstrations, AI training, or anything else beyond running the service for you.
The license you give us is only the one it takes to run the service. When you use a feature of the online service, you grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, encode, cache, reformat, process and display Your Content, solely to:
This license lasts only as long as we're holding that content for you. It ends when you delete the content, unpublish the catalog, or your account's closure completes (Section 9), subject to backups aging out within 7 days after that, and to evidence preservation under the Acceptable Use Policy.
What reaches our servers. VAMP is built local-first. Cataloging, previews, local transcription and face detection happen on your own computer, and your original media stays on your own drives. Your Content reaches our servers only when you use a cloud feature:
Live playback of a clip to someone you shared with streams directly from your computer to theirs, not through our storage; connecting the two uses public network servers (STUN) operated by Google and Cloudflare, which see both computers' IP addresses. The diagnostic logs in Section 5.2 carry the names and locations of your files, never the files themselves.
You represent and warrant, every time you publish, share, send or process content through VAMP, that:
You are responsible for Your Content. We do not review it before it is stored, and we have no obligation to monitor it - but we may review, remove or block anything at any time when we believe it breaks these terms, the Acceptable Use Policy, or the law.
VAMP sends us a log of what it does. Once you have accepted these terms, the desktop app records what it is doing - and the online service does the same - and sends that record to us automatically, so we can find and fix problems without asking you to dig out a file. It is always on; it is part of how VAMP is supported. Nothing is sent before you accept.
A log can contain:
A log does not contain your footage, audio, frames, previews or thumbnails, the contents of any file, transcript text, comment text, passwords, API keys, or sign-in tokens.
What we do with it. We use diagnostic logs only to find, fix and prevent problems, keep VAMP secure, understand how it is used so we can improve it, and do what the law requires. We don't sell logs, use them for advertising, or use them to train AI models. Logs are stored and processed for us by PostHog, Inc. in the United States (Section 8). Log lines are kept for up to 30 days. The records of actions, AI requests and errors in the list above are kept for up to a year, so we can see how VAMP is used and whether a problem has come back.
Website analytics. Our website counts its visits: which pages were viewed, when, where the visit came from, and the browser, device type and operating system, plus any error a page hits in your browser. It sets no cookies and stores nothing in your browser; a visitor is counted by an anonymous code PostHog derives from the visit, including its IP address, and that code changes every day. The IP address itself is not stored. It records page addresses without the part after a "?" or "#", so sign-in, invite and reset links are never included. It does not record what you click or type, or what you see on the page. Visit records are kept for up to a year.
VAMP can find faces in your footage, group the same person across clips, let you name them, and match a photo of a person to the clips they appear in. To do that it computes a numeric face signature from each face. Under laws such as the Illinois Biometric Information Privacy Act, the Texas Capture or Use of Biometric Identifier Act, Washington's biometric identifier law and the GDPR, that signature can be biometric data about the people you filmed.
VAMP's AI features include keyword tagging, transcription and face matching. Some run on your own computer. Others send content to an AI provider:
Neither we nor our AI providers use Your Content to train AI models.
AI output can be wrong. Keywords, transcripts, face groupings and matches are generated by software and will sometimes be inaccurate, incomplete or offensive. Check them before you rely on them, publish them, or make a decision about a person based on them.
If you send us feedback, bug reports, feature ideas or suggestions, we can use them freely, with no obligation and no payment to you. That's not a claim on your footage - it's just so a good idea in an email doesn't turn into a licensing problem later.
Free. Everything VAMP does on your own computer is free: cataloging, previews, transcription, search and verified copies, on as many drives as you like, with nothing that expires.
Subscriptions. The parts that run on our servers or spend on an AI provider for you - sharing through the online service, AI features on VAMP's account, and Pro features - are a paid subscription. Plans, what each includes, and prices are shown on our plans page and at checkout. You are never charged for storing footage, because we do not store it.
These companies process data for us, each only to provide their part of the service:
The Privacy Policy keeps the current list, with what each one receives. If you use your own AI API key, that provider is yours, not ours, and what they do with the data is between you and them.
You can stop at any time. Uninstall the desktop app, and close your VAMP account in account settings or by writing to [email protected]. You'll need to unpublish your catalogs first, or ask us to.
What closing does. When you close your account, it stops working at once. We hold it for 30 days, so a closure made by mistake can be undone (write to [email protected]), and then delete it: your account, the sharing access you had, your comments, talent photos, phone uploads and personal settings, and any open requests. Backups age out within 7 days after that. Keywords, transcripts and names you added to a catalog someone else owns stay with that catalog - they're part of their library. A few records outlive the account for the periods in the Privacy Policy: the record of which terms you accepted, the security audit log, and anything we must keep under the Acceptable Use Policy or the law. Your desktop app and everything on your computer are untouched.
We may suspend or terminate your account, your access, or any published catalog:
If we terminate for a breach of Section 4.1 or the Acceptable Use Policy, your desktop app license ends too and you must stop using it. Get anything you care about off the online service before you leave - your originals were never on our servers, so what you lose is the catalog and the previews, not the footage.
We may also block an email address from registering, accepting an invite, joining the waiting list, or contacting us, where that address has been used to break these terms.
Sections 4.1, 5, 6, 9, 11, 12, 13 and 15 survive termination, along with anything else that by its nature should.
We may change, suspend or discontinue any part of VAMP. We'll give notice of anything that would obviously hurt if it arrived unannounced.
Support is by email to [email protected]. We usually answer within 2 business days. Support is best effort: there is no service-level agreement, no uptime guarantee, and no service credits.
To the fullest extent the law allows:
Some jurisdictions don't allow some of these exclusions or limits, so parts of this may not apply to you. Nothing here excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that can't lawfully be excluded, and nothing here takes away rights you have as a consumer that can't be waived by contract.
You'll defend, indemnify and hold us harmless from any claim, demand, loss, liability, damage, fine, penalty, cost and expense (including reasonable legal fees) arising out of or related to:
We'll tell you promptly about any claim we want covered, let you control the defense (as long as any settlement that admits fault or costs us anything needs our written agreement), and give you reasonable help at your expense.
You may not use VAMP, or let anyone else use it through your account, in breach of US or other applicable export control or sanctions laws. You confirm that you are not located in, ordinarily resident in, or acting on behalf of anyone in a country or region subject to comprehensive US sanctions (as listed by the US Treasury's Office of Foreign Assets Control from time to time), and that you are not on any restricted-party list, including the US Treasury's Specially Designated Nationals list and the Commerce Department's Denied Persons and Entity Lists.
We may update these terms. When we do:
We record which version you accepted, when, and from what IP address.
Governing law and courts. These terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these terms or VAMP will be decided exclusively by the state courts located in Allegheny County, Pennsylvania, or the United States District Court for the Western District of Pennsylvania, and both of us consent to their jurisdiction. If you are a consumer in a country whose law gives you the right to bring a claim in your own courts, or to rely on its mandatory consumer protections, nothing here takes that away.
Health and other regulated data. The online service is not built to hold protected health information under HIPAA, and we will not act as anyone's business associate unless we have signed a separate Business Associate Agreement with them. Don't put protected health information on the online service without one. See the Acceptable Use Policy, Section 2.6.
Assignment. You may not assign these terms without our written consent. We may assign them to a successor in a merger, acquisition, or sale of substantially all our assets.
Entire agreement. These terms, the Acceptable Use Policy, the Privacy Policy, and any order or plan you sign up for are the whole agreement between us about VAMP, and replace anything said before.
Severability. If a court finds part of this unenforceable, the rest stands and that part is narrowed to what is enforceable.
No waiver. If we don't enforce something straight away, we haven't given up the right to enforce it later.
Independent parties. Nothing here makes either of us the other's agent, partner, employee or joint venturer.
Force majeure. Neither of us is liable for a delay or failure caused by something genuinely outside our reasonable control.
Notices. We'll reach you at the email address on your account - keep it working. Send legal notices to [email protected] and to our postal address below.
VAMP Technologies Inc. 502 W 7th St, Ste 100 Erie, PA 16502, USA Phone: (412) 797-6637